Terms and Conditions
1. Please read the Tour Details and Itinerary, and then fill out the Registration form for your selected tour. After receiving your Registration WINE DETOURS will email you to confirm availability and to confirm your deposit payment.
2. Sign and submit the Travel Liability Release Form using the submit button.
The Tour deposit is non-refundable. It will hold your reservation on the selected tour.
You may pay your deposit by Zelle (Phone: 509.628.6240), or by check made payable to WINE DETOURS at:
1312 NW Green View Ct, McMinnville, 97128 OR USA.
Your remaining Tour fees are due 120 days prior to the trip’s scheduled departure date. WINE DETOURS will email reminders at least 14 days before full payment is due.
If your Trip Deposit is made fewer than 180 days before your scheduled departure, the balance of payment is due either 30 days from the date we receive your Trip Deposit, or 60 days prior to your trip’s departure date, whichever is sooner. Please note that a higher deposit amount may be required for some selected trips.
If full payment is not received when due, WINE DETOURS reserves the right to cancel your Trip Deposit, and to apply a 100% cancelation fee.
All room supplements must be paid when paying your Trip Deposit, including solo travelers requesting a “Single” room (if available for your specific trip departure). Advance payment is required to guarantee single rooms.
All other booking terms and conditions apply to Trip Deposits, including our cancelation polices (see Cancelations By You And Refunds, below).
All payments must be in U.S. dollars. Payments may be paid via Zelle (Phone: 509.628.6240) or by check payable and mailed to: WINE DETOURS, 1312 NW Green View Ct, McMinnville, 97128 OR USA.
A receipt will be provided via email.
Once the deposit is made, two (2) following payments will be due.
- One payment 180 days prior to the trip’s departure date.
- One payment 90 days prior to the trip’s departure date.
A booking is not final or confirmed until you receive a confirmation from us by email. Early bookings are recommended because our group size and departure dates are limited.
We reserve the right to decline any booking for any reason permitted by law, including those described in other sections in this agreement.
Do not book your airfare and other travel tickets until notified by Isabelle Corneaux, or a designated officer of the Company. All deposits paid to WINE DETOURS and trip fees paid to WINE DETOURS LLC are non-refundable after you receive a notification to purchase your airfare.
The trip price is based in U.S. dollars for double occupancy and includes only those services specified in the daily itineraries, such as meals, accommodations, admission fees and guided activities.
Prices do not include any item not specifically listed above or in the itinerary. Items not included in the purchase price include airport fees and taxes, airfare and transportation to and from your destination point, any services and meals not listed in your itinerary, all personal expenses and leisure time expenses, passports or other travel related documents, travel insurance or travel protection, and gratuities.
Single rooms are subject to availability at the time of booking and require additional fees.
Tours are generally for the given number of days listed. No refunds will be given if a participant decides to shorten their tour for any reason.
6a. Cancelation by you and refunds.
To cancel your Booking or Trip Deposit, you must email us your complete booking details at .
Cancelation fees will be applied per person, based on the date we receive your written notification. Unless otherwise noted for specific departures, cancelation fees are based on the following schedule:
Days before departure date / Cancelation fee per participant
- 120+ days / Deposit payment
- 61 – 119 days / 50% of trip price*
- 0 – 60 days / 100% of the trip price*
*Trip price is the listed trip price including single supplements. Departure date is the date the trip begins regardless of the date that you may depart from your location of origin.
We will refund the applicable balance to you using the original payment method for your Booking or Trip Deposit.
No refunds will be provided for any reason for unused portion of a trip once the trip begins, including if you leave a trip for any reason or have to be removed from a trip. The trip price is a package cost and refunds, and credits are not available for services not used.
There are no exceptions to this cancelation and refund policy, including for reasons related to weather, terrorism, civil strife, personal, family, or medical emergencies or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services).
WINE DETOURS is not responsible for expenses incurred by Participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or cancelled by us or by you for any reason. Because the tour may be cancelled when a minimum number of Participants have not signed up, we recommend that you either purchase refundable air tickets or wait until we have confirmed with you approximately 3 months prior to the tour that we have a sufficient number of Participants.
Due to requirements that our tours have a minimum number of travelers, we do not allow changes in departure dates after we confirm your reservation. In addition, our outside suppliers, including hotels, often impose additional fees or penalties for changes and cancelations.
It is imperative that you contact Isabelle Corneaux at if you have any issues with the tour dates. We will work to assist you at our sole discretion in cases where changes may be made without resulting in additional fees to WINE DETOURS or other tour participants.
6b. Cancelations or changes by us.
WINE DETOURS reserves the right to refuse, block or cancel a Booking or Trip Deposit at any time, for any reason, at its sole discretion. WINE DETOURS reserves the right to cancel, alter, or modify a trip prior to departure for any reason, including insufficient Participant reservations. WINE DETOURS and its suppliers reserve the right to substitute hotels, restaurants, routes, or other services listed in the itinerary with comparable services when necessary.
If your tour is canceled for any foreseeable reason, you agree that a full refund of trip payments made to us will constitute full settlement of any claims you may have against WINE DETOURS or our suppliers, partners, or travel intermediaries.
In the rare event that WINE DETOURS is forced to cancel or reschedule a trip for any unforeseen circumstance beyond the reasonable control of WINE DETOURS, such as, but not limited to, acts of nature, war, labor strikes, earthquake, flooding, pandemics, quarantines, international travel restrictions, national emergencies, etc., WINE DETOURS will reschedule your trip departure, and your booking will automatically transfer to the rescheduled date. If you are unable to travel on the rescheduled date, you may keep 100% of your booking value as a Trip Credit, to be used on any WINE DETOURS traveling within 12 months of the issuance date. Otherwise, if you elect to cancel your booking, the following cancelation terms apply, based on your trip’s original travel date:
- 120 days or more from departure date: Receive a full refund, minus a $500 per-person service fee
- 61 to 119 days: Receive a 50% refund
- 60 days or less: There is a 100% cancelation fee
When you cancel a booking for any reason, including electing not to travel on your trip’s rescheduled travel date, there is a $500 per-person service fee. As WINE DETOURS commits to non-refundable, non-recoverable trip fees and payments well in advance of scheduled departure date, the service fee offsets unrecoverable costs to WINE DETOURS.
WINE DETOURS will use reasonable efforts to recover and refund booking balances to guests when possible. However, WINE DETOURS does not guarantee recovery of any or all of the advance payments made, and the use of reasonable efforts to recover these payments will not include the institution of legal proceedings in foreign jurisdictions. For this and other reasons, we encourage you to purchase trip cancelation and interruption insurance.
7. Trip credits.
WINE DETOURS may, at its sole discretion, offer Participants a Trip Credit that can only be redeemed through WINE DETOURS or before the Expiration Date. When you make your next Booking or Trip Deposit, WINE DETOURS will reduce the amount up to the current balance of your Trip Credit. If your Trip Credit balance is insufficient, WINE DETOURS will require payment to cover the difference. You are not required to apply the Trip Credit to your next booking and may elect to apply it to a later booking, subject to the Expiration Date.
If you apply a Trip Credit to a Booking or Trip Deposit for a future booking and cancel your Trip, your credit will NOT be reinstated for a future use. If WINE DETOURS cancels your Trip, the amount of the Trip Credit for the canceled booking will be reinstated for a future use.
- are non-refundable and non-transferable;
- are not cash, currency and not a stored value, gift card or store credit product;
- cannot be redeemed for cash, check or credit, except where required by law; and
- cannot be used or reissued past the Expiration Date. You may not purchase or sell Trip Credits and WINE DETOURS does not sell Trip Credits. Trip Credits are the property of WINE DETOURS.
WINE DETOURS reserves its right to refuse, void, cancel, reject, or hold for review your Trip Credit, for any reason at its discretion.
If for any reason you believe that there is a discrepancy regarding your Trip Credit, please contact us. WINE DETOURS may require you to submit additional information in order to make a determination regarding your Trip Credit.
By accepting a Trip Credit, you are agreeing that the Trip Credit is in lieu of any refund you might be entitled to receive in connection with canceling the Booking or Trip Deposit. You release WINE DETOURS from any and all claims and liabilities, without limitation, relating to the Booking or Trip Deposit, and/or any refund or compensation you might be entitled to in relation to canceling the Booking or Trip Deposit.
8. Health requirements and Medical care.
Please note, our trips are physically active, with varying levels of demands and fitness requirements. By making a booking, you represent that you do not have any physical or other conditions that would create a hazard for you or other Participants or affect other people’s enjoyment of the trip.
If you have a physical condition, dietary restrictions, or other conditions that will require special attention during the tour, you must inform us in the Additional Information section when making a booking. We reserve the right in our sole discretion to accept, decline, or remove anyone from a trip (at departure or during the trip) who we judge to be incapable of meeting the trip’s physical demands.
9. Medical certification.
I certify that I have appropriate and adequate insurance to cover any injury or damage I may cause or suffer while participating in the Tour, and I agree to bear the costs of such injury or damage. I further certify that I have no medical or physical conditions that could interfere with my safety in the Tour, and that I am willing to assume the risks of and bear the costs that may result, directly or indirectly, from any medical condition.
10. Complaint procedure.
If you have a complaint during your trip, you must promptly notify WINE DETOURS or your trip leader/host of the problem so that they can attempt to remedy the situation and allow you to enjoy the remainder of your trip. While we strive to provide you with a comfortable and enjoyable trip, your notice to WINE DETOURS or its suppliers of a complaint does not mean that we will accept liability or responsibility, and we will evaluate each complaint as it arises. At the same time, failure to raise a concern or complaint while you are on the trip will extinguish or reduce any ability to claim recourse from WINE DETOURS or its suppliers. Further, if you attempt to address the problem on your own without using this notice procedure, you assume responsibility for any added costs you may incur and forfeit any potential remedy.
If you are not satisfied after using this notice procedure, you must submit your complaint in writing to WINE DETOURS or its in-country supplier within fourteen (14) days of the trip’s end date. However, WINE DETOURS and its suppliers will not accept any liability for claims received after the fourteen-day period.
11. Trip Safety and Trip Etiquette.
You must strictly comply with all local laws, respect local customs and culture, accurately assess your abilities, respect other trip members’ privacy, and follow the suggestions and advice of any assigned guide.
By making a booking, you certify your agreement to the following Traveler Code:
- I have chosen a trip that suits my abilities, level of fitness, and state of health.
- I do not have any physical, medical conditions, or disabilities relevant to this tour that could be a hazard to me or other travelers.
- I have a valid passport and all visas, permits, certificates, and vaccinations required for travel.
- I will make sure to communicate any special requests at least 30 days prior to travel. This includes dietary restrictions, medical requirements, and room preferences. I also understand that WINE DETOURS will make a reasonable effort to accommodate special requests but cannot guarantee they will be possible.
- I will respect the laws and customs of countries visited.
- I will respect the rights and privacy of other trip members.
- I understand that WINE DETOURS reserves the right to refuse service during a tour to anyone whose health or behavior could impede the welfare or enjoyment of fellow guests. An individual may be asked to leave a trip if the trip guide/host/leader feels that the person’s continuing participation may prove detrimental to the individual or the group.
- I understand access to medical facilities and evacuation services may be limited.
As part of our mission to support safe and responsible travel, WINE DETOURS requires all guests and staff members participating in our experiences to be fully vaccinated (including required boosters, if applicable) for COVID-19 with an authorized vaccine. By booking a Tour with WINE DETOURS you are agreeing to these terms and to providing proof of vaccination. All our travelers must adhere to all country-specific, regional and local protocols, and travel requirements.
Our Traveler Vaccination Policy is subject to change and any exceptions to this policy are granted at the sole discretion of WINE DETOURS. Read more about CDC Guidelines.
13. Terms and Conditions.
Registration and payment for the WINE DETOURS Tours will waive and release Isabelle Corneaux personally, and WINE DETOURS LLC, its directors, employees, volunteers, including any person or entity employed, contracted or utilized by them, from all claims arising from any injury, loss, damage, accident, delay or expense resulting from events beyond their control, including with limitation: natural disasters, war, strikes, incidents of politically-motivated violence, sickness, pandemics or quarantine, government restrictions or regulations, and in the absence of its own gross negligence, arising from the use of any vehicle or from any act of omission by any bus or car rental agency, airline, taxi or tour service, hotel, restaurant, or other firm, agency, company or individual.
14. TRAVEL INSURANCE.
TRAVEL INSURANCE IS STRONGLY RECOMMENDED. THE PURCHASE OF OPTIONAL TRAVEL INSURANCE THAT PROTECTS YOU AGAINST POTENTIAL LOSSES, ACCIDENT, AND MEDICAL EXPENSES, IS HIGHLY RECOMMENDED. IT CAN BE PURCHASED FROM VARIOUS SUPPLIERS AT THE TIME TRAVEL ARRANGEMENTS ARE MADE. REVIEW THE COVERAGE AND POLICIES CAREFULLY. IT IS THE PARTICIPANTS’ RESPONSIBILITY TO PURCHASE COVERAGE DIRECTLY FROM A TRAVEL INSURANCE SUPPLIER.
IT IS THE PARTICIPANT’s RESPONSIBILITY TO DETERMINE AND PROVIDE PROPER IDENTIFICATION, DOCUMENTATION (INCLUDING PASSPORT AND VISAS IF REQUIRED), AND INOCULATIONS FOR THE DESTINATIONS TO WHICH HE/SHE IS TRAVELING. THE TRAVELER SHOULD VERIFY REQUIREMENTS WELL IN ADVANCE OF TRAVEL TO ENSURE COMPLIANCE.
PASSENGERS WHO DO NOT MEET THESE REQUIREMENTS MAY BE DENIED BOARDING BY AIRLINES. WINE DETOURS, IS NOT RESPONSIBLE FOR PROVIDING DOCUMENTATION AND INOCULATION INFORMATION.
WINE DETOURS, and all employees and directors do not own or operate any entity which provides goods or services for your trip, whether or not they utilize the WINE DETOURS name. WINE DETOURS is not responsible for any negligent, willful act or failure to act of any such person or entity, nor for any act or inaction of any other third party not under its direct control. Without limitation, WINE DETOURS is not liable for any direct, indirect, consequential, or incidental damage, injury, death, loss, accident, delay, emotional or mental distress or trauma, inconvenience or irregularity of any kind by any act or omission beyond its control, including, without limitation, any willful or negligent act or failure to act or breach of contract of any third party such as a travel agent or agency, airline, motor coach operator, train, boat or other provider of transportation, hotel or other lodging institution, local ground handler and/or restaurant or entertainment venue who or which is to or does supply any goods or services for this trip.
17. Third Party Operators.
WINE DETOURS has full confidence in the professionalism of the third-party suppliers with whom it does business and will use reasonable commercial efforts to ensure a smooth travel experience for its participants. However, WINE DETOURS may act solely as a liaison between participants and third-party suppliers, and their local operators and sb-contractors, and thus WINE DETOURS cannot accept any responsibility for services of third-party supplier. Any services provided by third parties are subject to their terms and conditions. You acknowledge that third party suppliers operate in compliance with applicable laws in their respective country and any disputes that may arise will be handled through the jurisdiction of each operator’s respective place of business.
18. Limitation of Liability.
WINE DETOURS’ maximum liability for any and all claims, suits, damages, injury, and losses individually and in the aggregate arising from or related to this Agreement including the Service brought forward by either the Customer or a third party (a “Claim”) is limited to no greater than half (50%) of the total fees actually paid by Customer for the Tour. The existence of multiple Claims under or related to this Agreement will not enlarge or extend the limitation of money damages. The Parties agree that inclusion of this section was a material consideration to enter this Agreement. This limitation will survive any failure of the essential purpose of any or all parts of the limitation on damages.
Similarly, WINE DETOURS is not responsible for any loss, injury, death, or inconvenience due to delay, changes in schedule, overbooking of accommodation, default of any third party, attacks, bites or diseases by or from animals, pests or insects, sickness, the lack of appropriate medical care, evacuation to same, if necessary, weather, strikes, disease, epidemics, pandemics or the threat thereof, acts of God or government, acts of terrorism, or the threat thereof, force majeure, war, quarantine, criminal activity, defective or dangerous conditions in streets, walkways, paths, piers, or other places or facilities or any other cause beyond its control. In addition, WINE DETOURS is not liable for any negligent act or failure to act committed by it and participant assumes all such risk. Medical services or facilities may not be readily available, the evacuation to same may be time consuming and difficult and/or the competence and quality of same may not be up to the standards of services in participant’s home. Payment to WINE DETOURS constitutes acceptance of the terms and conditions set out herein.
All itineraries are subject to revision, including substitution of activities, features, and routing. If a service is changed or not provided or the substitute service is not comparable, WINE DETOURS’s only liability shall be to refund its cost differential between the original service and the substituted service or its cost for the omitted service. WINE DETOURS is not responsible for the integrity, value, condition, shipment, or safe delivery of any purchases made during the tour. WINE DETOURS reserves the right to decline to accept or retain any person as a member of a tour at any time if, in its opinion, any such person represents a danger to him or herself or others or detracts from the enjoyment of the tour. WINE DETOURS reserves the right to cancel any tour at any time and if it does so its only liability is to refund the purchase price of the tour less the non-refundable deposit. In case of computer or human billing error, WINE DETOURS reserves the right to re-invoice with the correct billing. WINE DETOURS is not responsible for errors on brochures, other literature, and/or its websites.
20. Binding Arbitration.
In agreeing to participate in the Tours organized through WINE DETOURS LLC the participant (“the Participant”) agrees, to the greatest extent permitted by law, to waive any and all claims against and to hold harmless, release, indemnify, and agree not to sue WINE DETOURS LLC. In further consideration for allowing the Participant to participate in the tours, the Participant further releases and gives up any and all claims and rights against any released party and understand that this releases all claims, including those of which a Participant may not be aware, those not mentioned in this release and those resulting from anything which has happened up until now. Any dispute concerning, relating, or referring to this Agreement, the website, brochure or any other literature concerning your trip, or the trip itself, shall be resolved exclusively by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. Sect 1-16, either according to the then existing Commercial Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). Such proceedings will be exclusively governed by substantive (but not procedural) Oregon law and will take place in Oregon. The arbitrator and not any federal, state, or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including but not limited to any claim that all or any part of this contract is void or voidable. The Participant (and we) waive all rights to a trial by jury.
Participants grant WINE DETOURS LLC the right of publicity to own and use any image free of charge collected of the Participant while participating in the selected Tour for marketing and promotion purposes.
22. Updating of Terms and Conditions.
WINE DETOURS reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.